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Alexander H. Savitzky

32 Porter St. #3, Malden, MA 02148

617-504-8618

alex@savitzky.com

 

IT Employment:

 

Enigma, Burlington, MA

IT Systems Administrator (June 2001 – October 2001)

Provided local and remote support for over 100 users working with an IT team of 4 people.  Maintained workstations, laptops, and hosting servers (using IIS 4.0 and 5.0) running Win2k on an NT 4.0 domain network.  Set up new guidelines for installed software and implemented a company-wide machine inventory solution.

 

marchFIRST, Needham and Burlington, MA

IT Systems Administrator (Oct. 2000 – May 2001)

Provided both user-level and systems-level support with an IT department of 2-5 people and a staff of up to 200 users.  Assisted users with workstation problems and network issues.  Administered services such as email, file storage, backups, etc.  Assisted in coordination of corporate office relocation from Burlington to Needham.

 

Retail Control Solutions, Needham, MA

Support Department Supervisor (Aug. 1999 – Oct. 2000)

Supervised a team of 5 employees supporting hundreds of customers on a restaurant point-of-sale system.  Streamlined software and hardware interfaces as well as refined a call-tracking system for support calls.  Supported other consultants, RCS field technicians and installers.

 

Eliot Montessori School, South Natick, MA

Computer Consultant (Jan. 1996 – Jan. 2001)

Supported teachers, staff, and students using a variety of computers on and off of networks.  Supported a file and email server as well as high-speed Internet connections, wireless applications, and remote access.

 

Non-IT Employment:

 

Turtle Lane Playhouse, Newton, MA

Sound Designer (Sept. 1994 – Present)

Designed sound for musical theatre productions including microphone placement, sound effect mastering and recording, speaker placement, orchestra balancing, etc.  Trained multiple individuals on audio system operations.

 

Stage Manager (Oct. 1999 – Present)

Worked with directors during over 2 months of rehearsals.  Organized cast and crew, called the shows for 1-2.  Operated the computerized light board as necessary.

 

Education

 

Northeastern University, Boston, MA

2.5 years Major in Technical Theatre, Minor in Computer Science


 

Alexander H. Savitzky

32 Porter St. #3, Malden, MA 02148

617-504-8618

alex@savitzky.com

 

Technical Proficiencies:

 

Windows NT/2000 Server

Setup and maintained NT4.0 and 2000 Server software and hardware for a variety of applications including:

-         Exchange 5.5 and 2000 (with OWA)

-         PDC/BDC servers as well as Active Directory

-         File server (with Mac services)

-         Print server

-         IIS for web services and ftp

-         Backup server (running ArcServe and BackupExec)

-         DNS/WINS servers

-         RAID installations (including Levels 0, 1, and 5)

-         Password recovery and various disk utilities (including NT4.0 access to FAT32 and DOS access to NTFS)

 

Windows NT/2000/9x/3.1/DOS/PocketPC/WinCE/Other Workstation

-         Setup and maintained workstation installations on desktop and laptop machines from Dell, IBM, Compaq, etc.

-         Configure Compaq iPaq units for wireless demos and Internet surfing

-         Experienced with upgrading RAM, hard drives, video cards, NICs, etc…

-         Solaris user account administration.

 

LAN/WAN

-         Design, setup, and maintain home-business networks including servers, network printers, and workstations on 10/100 wired network (including running and terminating CAT5e cable) in addition to 11Mbit wireless access points.

-         Proficient with Linksys broadband routers for small networks.

-         Installed and configured 10/100 hubs and switches from Cisco, 3Com, Bay Networks, Linksys, Netgear, and more.

-         Support VPN clients using Efficient Network’s TunnelMaster

 

Applications

-         MS Office XP/2000/97 including Outlook and FrontPage.  (Password recovery when necessary)

-         Adobe Photoshop 5.0/5.5/6.0

-         Norton AntiVirus 2000/Corporate Edition/For Exchange

-         Norton Ghost

-         CoolEdit 96/2000/Pro (audio editing software)

-         PosiTouch 4.71-5.2 (point of sale software)

-         Insight 6.2

-         Symantec pcAnywhere 8.0-9.2

-         VNC

-         NTFSpro